Reference

What You Agree To When You Use daunemas

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and every session you open on daunemas. Access to our services depends on local law and is available only where permitted in your region.

Account holder responsibilityDANA · OVO · GoPay transactionsRegion-dependent accessFair use policyAccount security

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ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account data is stored securely and used only to operate your daunemas session, process your DANA, OVO, or GoPay transactions, and provide support. We do not sell your personal information to third parties. You can request a copy of the data we hold, ask us to correct it, or close your account at any time by contacting support. Cookie data is used to keep your session active across devices — you can manage cookie preferences through your browser settings without affecting your ability to log in.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable law after closure.

Cookie Use

Session cookies maintain your login state on mobile and desktop. Analytics cookies are anonymised and help us improve page load times on mid-range Android devices.

Account Security

Two-factor verification is available on your account settings page. We recommend enabling it to protect your wallet and transaction history.

Data Requests

To access, correct, or delete your personal data, contact support with your registered account details. We process data requests within the timeframe required by applicable law.

How These Terms Apply to Your Account

daunemas Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on daunemas, you confirm that you have read and accepted these terms in full. They cover how your account is created and maintained, how deposits and withdrawals are processed through DANA, OVO, and GoPay, and what happens if the terms are

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breached. We may update these terms when our services change — we will notify you through your registered account before any material change takes effect. Continued use of the platform after that notice counts as acceptance. These terms do not override applicable local law; where Indonesian
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consumer protection rules apply, those rules take precedence. If any clause is found unenforceable, the remaining clauses stay in force. Your account is personal and non-transferable. Sharing login credentials or allowing third-party access to your wallet violates these terms and may result in account suspension pending
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review. Players in Surabaya and across Indonesia access the same terms regardless of device or connection type.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or you need to request a change to your account details, our support team handles terms-related queries directly. Reach us through any of the channels below — we aim to respond to account and policy questions around the clock.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, reach out through live chat or the Help Centre in your account.

We update these terms when our services change. You will receive a notification through your registered account before any material update takes effect. Continued use means you accept the revised terms.

A breach — such as sharing your account or using automated tools — may result in suspension pending review. We will contact you via your registered details before taking any permanent action.

Yes. The same terms apply regardless of which local payment method you use. Each transaction is logged on your account and can be reviewed at any time through your transaction history.

You can request account closure at any time by contacting support. We will process your request and confirm the closure along with any outstanding balance handling via your registered payment method.

Contact our support team with your registered account details and specify what data you need. We will respond within the timeframe required by applicable law in your region.

Yes. These terms apply to your account regardless of whether you access it from a mobile browser, desktop, or any other device. Account rules and wallet conditions remain the same across all access points.

What You Agree To When You Use daunemas

How We Protect Your Account and Data

Data Retention

Cookie Use

Account Security

Data Requests

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms change, and how will I know?

02 What happens if I breach the terms?

03 Are these terms the same for DANA, OVO, and GoPay transactions?

04 Can I close my account if I no longer agree with the terms?

05 How do I request a copy of my personal data?

06 Do these terms apply if I access daunemas from a different device?

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